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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This is a luxurious axis deer skin pillow cover (ships empty). Please see attached pictures that show in detail the type of hair and quality of the back side leather and stitching.
You will receive a similar pillow from our inventory. Size of 16"X 12" inches measured empty.
If you measure the pillow already filled by using a straight line on each side this pillow would actually be slightly different due to the curved shape the pillow gets after being filled. Quality of these skin pillow cases is great! Immaculate craftsmanship!
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